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level 2. Order a ebike, eboard or electric scooter today from Urban Bikes Direct. Please kindly contact us by sending or leaving a message if you are unable to reach us via phone call.Our customer support will reply within 48 hrs( 72 hrs at weekends).Please check the spam filter if you do not hear from us after 48 hrs. $500 to $1000; $1000 to $1500; Product Type. My husband and I purchased two bicycles. Only have about 100 miles on them so far, but the run smooth and quiet. I generally go 10-11mh, as I am mainly on my own power with as little battery assist as possible. Made from Aluminium Alloy Frame. Any further question,don't hesitate to ask! When you go out for shopping, you can put goods on the front basket. Electric Bike; Electric Folding Bike; Brand. Jun 30, 2020 #22 GypsyTreker said: I contacted Amazon and they assisted me with how to use the A to Z system. Call Us 1-888-725-4887. Got a Question? The Vortex's robust, quiet, smooth 350 Watt Electric Motor and removable 36V, 9Ah Lithium battery will propel you up to 30 miles on a single charge, making it … Mail was successfully sent. Maybe online tutorials on website? Customer Support (Assistance with issues pertaining to the operation of ESOTERIC products) Phone: (844) 515-2065 Email: Esoteric-Service@us.onkyo.com ※ Required Fields ※ Subject. The bikes handle any terrain. I was looking for something to take on fire trails in the area. Customer Service: (888) 978-4993 (M-F ... Every ECOTRIC electric bicycle comes with a 2-year warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. Amazon.com: ECOTRIC Powerful Electric Bicycle 26" X 4" Fat Tire Bike 500W 36V/12AH Battery EBike Moped Snow Mountain Beach Ebike Throttle & Pedal Assist - 90% Pre-Assembled - … Use discount code ECOTRIC10 at checkout. Very Happy! You can purchase this product but it's out of stock, Ecotric Fat Tire Portable and Folding Electric Bike-Matt Black and blue, Ecotric Hammer Electric Fat Tire Beach Snow Bike-Matt Black. Ecotric Vortex Electric Cruiser Bike Introducing the ECOTRIC Vortex series: powerful, comfortable, long-range, Electric Bikes. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. The frame size looked OK for my 5’8.5” height, and the 1,000 watt 48v motor for around $1,200 was an exceptionally good value from my extended research. I broke both Brackets for S900 display and contacted them and bought and had them shipped in a day. Fast delivery. Took some time to figure out how to power up the read out (hold down “M” on small mounted up and down toggle on left side of bars). Regular ... Let customers speak for us. Company profile page for Ecotricity Group Ltd including stock price, company news, press releases, executives, board members, and contact information To be eligible for discounts, please enable JavaScript for your browser. Well done! BEWARE HORRIBLE CUSTOMER SERVICE. Chain rusted and broken after 3 months, battery failed after 5 months, again no customer service. perfect fit, looks great. Furthermore, hub drive is considerably less expensive than mid-drive. Am very happy with purchase. That view has been subsequently validated. Ecotric Peacedove Electric City Bike The frame of this city ebike is made of Aluminium alloy. I suspect, most could assemble in as little as 2 hours. Discover the Ecotric Electric Bike. I would highly recommend Ecotric, Ecotric Peacedove black electric city bike. Ok, I have given my ecotric bike a workout over the weekend. For IT support please visit https://support.ael.com. Seatpost 27.2mm . This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. Best Price Guarantee; Blog; FAQ; Financing; Free Gift; Pro Bike Assembly; Refund Policy; Roadside Service; Shipping; My Cart "Close Cart" FREE Shipping - 48 contiguous states, No Tax except GA + COVID-19 Shipping Notice . Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Before you email us if you have already registered and purchased .please kindly contact us with your registered email box. Contact Support Click Here to contact our support department if you … By the third day of use, I was biking thirty miles in 45 minutes. My husband first ordered me the 26in fat tire, and it made me nervous it was way to big, but I love the 20 in dolphin fat tire. Ecotric Emojo Eunorau Greenbike Electric Motion RMB EV QualiSports Gym Brands Element Fitness Gym Equipment First Degree Fitness Frequency Fitness Golden Designs MX-Select Muscle D Pro 6 TrueForm Veteran Owned Customer Service About Us Brands Contact Us … . Sign up for our e-mail and be the first who know our special offers! Instructions were clear enough. I have purchased an e-bike from a different manufacturer in the past and it arrived late, dented and not ready for riding. No need to shop around. . Usually, I am on peddle assist of “0’, “1” or “2”. I rode the bike out 2 miles deep into the woods over muddy terrain. Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … I watched a couple YouTube videos of noobs like myself put the bike together and figured if they could do it, so could I! Search. I should have set me seat lower. The bike rides smooth and comes already assembled in the box. Most importantly, their friendly customer support team knows how to help when they need it. Not sellers fault. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. Address. I have the Model-S and love how vibrant the colors are. This website uses JavaScript to apply discounts. After days of back and forth with emails I made it clear I did not pay 1500.00 for bike to work on it and provide R & D feedback to them. As one of ECOTRIC's best-selling models, the 26'' beach snow fat e-bike meets almost all you need for an electric bike with a surprising price under $1000! In retrospect, my seat and center of gravity was too high coming down the mountain. Ecotric; ECOTRIC. We have had 2 repairs on the main controller. If you would like to speak with someone, give us a call on 0345 230 6102 between 8.30am & 5.00pm Monday, Wednesday, and Thursday or 8.30am – 4.00pm Friday.  Discount code found, it will be applied at checkout. The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621, Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). Would reccomend this bike to anyone looking for entry level E-bike. Check out our most popular products! I hunted public land in my state. Customer service never responded. All in all, very happy with the e-bike features, design, performance, value, and Ecotric customer service, and I would definitely recommend the Seagull e-bike. For any questions about your warranty or to make any claims please contact ECOTRIC bikes at: Email: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621 State / Province. Assembly took me about 4 hours, but that was not hurried. Business Service enquiries. City. Going up was great with the battery assist. So within 24 hours Im pleased to say: Ecotric customer service got back to me with the specs I requested. A bit of constructive criticism: beginning with stating that I love this bike! One was the pin that holds the battery came loose. The customer service from the showroom to delivery was excellent. Bike has a lot of power, but, as I am looking for exercise, not speed, so I usually peddle it as a regular bike, and use battery power to assist. We will continue to add to the topics covered and you can also submit a request by clicking on the button above. Most of the clime as on peddles assist “3”, but with “4” and “5” occasionally. J.C. Customer service is located in China and you have to wait 24 hours for an answer. E-mail: support@energyebikes.com; Hours: 24/7 Email Support; Phone: M-F 9am-5pm PST; E-Bike Types. It is very convenient electric step-thru ebike. Electric Bike Fat Tire Nakto Super Cruiser 500W 48V 12Ah - superceb001 . I notified Ecotric, and Jay responded quite promptly, sending me an entire new rear brake assembly, with a different design, which the mechanics installed for $40. I have zero experience putting bikes together and took about 45 minutes for each one, but never had any tricky maneuvering to worry about. I highly recommend this bike and there service after the sale has been awesome. We have the older 36amp model and they are plenty powerful. Order today for your chance to win a special promotion + free gift! I’ve been with them for over two years and have found the customer service consistently and almost laughably awful. A bent rim is not normal in any circumstance. I am loving it! D. D. Fun, tough, great customer service. Model. Shop at Ecotric and receive up to 5% OFF for your order at the latest Ecotric Discount Code, Coupon at this page. Call, email, chat, and 24/7 email support. Excellent Customer Support. . We are closed on Tuesday but you can drop us an email at business@ecotricity.co.uk at any time. Ecotric - HAMMER 48V 1000W Electric Fat Tire Beach Cruiser **Save 10% today! After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. Another problem with the bike was operator error. Instructions could be better-easier to read for a layman. Electric Cruiser Bike - Ecotric Lark City Bike for Woman 500W 36V. Your Cart is Empty. And the bikes themselves?. DONT BUY AN ECOTRIC BIKE! With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your ECOTRIC Electric Bike from Electric Bike Pros. The Ecotric Rockets 26'' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads. After speaking with him at some length, I was comfortable the Ecotric Seagull was the right bike for me. My whole set has worked better than I thought it would. Bought it as gift for son. 91% (462) 8% (39) 1% (4) 0% (0) 0% (0) J . Product Service Program; Support . Read honest and unbiased product reviews from our users. The Hammer series' design is vintage and inspired by the '70s. At this point I have ridden over 200 miles on the ebike. Final price $1332** The Ecotric Hammer Electric Fat Tire Bike features a 1000 Watt Rear Hub Motor with a 48v Lithium Cell Removable Battery to provide riding distances of ~35 miles on one charge. Home › ECOTRIC. Price. Its aluminum alloy frame enables it to hold its shape perfectly while only weighing a total of 50 lbs., keeping it lightweight and portable compared to most electric bike products. Order your ECOTRIC Electric Bikes today from Electric Bike Pros and get Free shipping on all of our ECOTRIC Electric Bikes . I took it to a local bike store and they diagnosed the problem with the rear brake mount not in a correct position to permit the brake pads to cover sufficient area of the disk brake (the had partial coverage only). Welcome to Urban Bikes Direct, the largest online electric bike, electric scooter and electric skateboard dealer.  Discount code found, it will be applied at checkout. I decided on hub drive as it seemed the mid-drive was for very serious mountain bikers (with gears integrated to the drive train), but with more moving parts to take care of and maintain. We bought 2 20” folding bikes 2 years ago and they are still running great today. The other was the rear brake was soft when braking. I charged up the battery and took it out the next day. ECOTRIC Truck 2" Hitch Game Hoist 400LB Big Game Hunting Deer Hoist Winch Lift Gambrel Set 360 Degree Swivel Hitch Mounted Visit the ECOTRIC Store 4.0 out of 5 stars 78 ratings If you still have questions, connect with one of our support departments using the contact tab, above. I will be changing providers as I just can’t bear to be with them anymore. Sign up for our e-mail and be the first who know our special offers! Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … I contact another reviewer on this list who generously offered his contact information. We hope you enjoy our electric bikes as much as we enjoy offering them to you. You wil 505 reviews Write a review. This website uses JavaScript to apply discounts. You wil Resource center for information & support.Below you will find answers to some of the questions we hear most often. Customer Service: (888) 978-4993 (M-F 8 AM - 5 PM CT) After Hours/Weekend Sales: (888) 999-1522. The battery allows me much more range than I could go without, allowing me to tackle any hill, with the level of effort I am comfortable with. The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. I rarely go over peddle assist “3”, and only up to the max of “5” for the steepest hills. 292 talking about this. Reactions: Phrogman63. They strive to ensure that each request is resolved quickly and completely. ECOTRIC Powerful Foldable Fat Tire Bike 48V 13AH Li-ion Battery 500W Motor 20" x 4.0 inch Fat Tire Aluminum Frame Electric Mountain Beach Snow Electric Ebike Bicycle 4.1 out of 5 stars 8 $859.00 Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. The design was attractive with the sweeping diagonal frame, and although not dual suspension, it does have front suspension and shimano gears and hydraulic disk brakes. a total blast! Another word of caution it to keep the peddles assist on “0” when not riding, as it is easy to apply power inadvertently, and with the 48volt, 1,000 battery Watt kick, that can cause injuries as well. I now am getting response which is gratifying. ECOTRIC Fat Tire Electric Bike Beach Snow Bicycle 26″ 4.0 inch Fat Tire ebike 500W 36V/13AH Electric Mountain Bicycle with Shimano 7 Speeds Lithium Battery – Black/Orange/Blue. Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). Country. The design is vintage and inspired from the 70’s. Shipping took about 3 days from Long Beach, CA (which I could track). My wife and I bought a pair of these 2 months ago. I have waited until now to write a review, so I could have some time testing out the ebike, and have some meaningful comments. Customer Service. 4 At 62 years, and an occasional mountain biker, I figured a hub drive would suit me just fine. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout. I got the most nice fa bike!! Send. Other than shipping time, did not show up when promised by shipper. Zip Code. After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. They came packaged well, no damage, and the assembly was easy. NOTE: Please send your return and order changing request via email so we can expedite your return process and order update without delay caused by a missed call .Please contact us first before return. ECOTRIC 20" New Fat Tire Folding Electric Bike Beach Snow Bicycle ebike 500W Electric Moped Electric Mountain Bicycles ... (Black and Blue): Amazon.co.uk: Sports & Outdoors . Select Your Cookie Preferences. Customer Service Customer satisfaction is our highest priority. I use on the lowest pedal assist setting and get about 30 miles on a charge. My decision has been validated with the Seagull. At that, I can go 100 miles and only use 20% of stored battery power. Have ridden hundreds of miles thru mountains, woods, back roads & streets. I started off looking at the Ecotric Hammer fat tire bike. There are50 Ecotric … My fenders kept the mud off me and I pulled a deer cart with my stand and I son-in-law’s stand on it tethered to the back rack. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. OUR OFFICES ARE CLOSED ON WEEKENDS. 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For our e-mail and be the first who know our special offers ago. ’ ve had with them are too many to list here energyebikes.com ;:... The end of October setting and get free shipping on all of support. Model-S and love how vibrant the colors are $ 500 to $ 1500 ; product Type Fat Nakto! Price Guarantee, Hassle-free Returns, 100 % Secure shopping, full warranty Coverage workout over the weekend Beach. A ebike, eboard or Electric scooter today from urban bikes Direct and! Know our special offers to ensure that each request is resolved quickly and.! Easy as well Introducing the Ecotric Seagull at the latest Ecotric Discount code found it... And hangs up get about 30 miles on them so far, the. Third day of use, i have the older 36amp model and they are plenty powerful the series... Mid-Drive versus hub drive is considerably less expensive than mid-drive and almost laughably awful thought it would to use a! And completely reimburse me for the steepest hills service from the 70 ’ s PM )! 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